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Shipping

CHRISTMAS CUT OFF:

 

Orders placed before 7th December 2020 should arrive by Christmas. Please however note that because of heavy demand during the  holiday shopping  and also the current ongoing situation, we cannot guarantee the delivery by Christmas. In order to cater to the demand, we are processing orders every single day and shipping them within 1 business day.

 

How much does shipping cost?

We offer all customers free Domestic and International Shipping with tracking. No shipping cost & no sales tax - we want your experience to be simple and efficient - just the way we like it.

We processes orders between Monday and Friday. This includes order verification, tailoring, quality check and packaging. Orders will be processed within 2-3 business days from the order date and then shipped the next day after the processing day. 

You shall receive an email from us with the tracking numbers as soon as your order is shipped.

Once shipped, most of our deliveries happen within 5-7 business days, depending on where you are located. We encourage you to provide your phone number at the checkout page so that our shipping carriers can reach out to you to coordinate the delivery, if needed.

 

It’s important to note that once your order reaches its final destination, your order may be subject to import duties and taxes, which is paid by the customer. Please contact your local customs office for further information.

 

Please note that we do not ship on weekends.


Where can I find my tracking number?

When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number.

If you haven't received one or if the tracking number doesn't work, no worries. Contact us and we'll solve it! 

If you need more detailed information, please shoot us an email at support@clinicred.com and we'll help you out!

Unexpected Delays

In some instances the delivery may take longer than the standard shipping times stated above. Most of these delays are caused by international customs processing that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.